Having the best-run IT Operations within an ever-decreasing IT budget is an unending balancing act for any CIO. One of the key challenges every organization faces is the scarcity of IT talent. This shortage leads to unnecessary software defects affecting business applications and delayed deployment of new business capabilities. Quality is compromised due to lack of consistent requirements gathering practices, disciplined system development, and rigorous testing. Without knowledgeable IT professionals to provide users with application support, user satisfaction with IT is also diminishing. Keeping up with evolving best practices, information security standards, and the latest efficiency-boosting software development tools is a near-impossibility.
As a trusted IT service provider, IT One can help manage your IT applications using industry best practices, leveraging standard methodologies, and best-of-breed tools.
Our capabilities include day-to-day operations support, proactive monitoring, and on-going application enhancements to respond to ever changing business needs. We worry about driving your IT applications to high performance so you don’t have to, giving you back time to focus on your business imperatives. We provide flexible contracting arrangements to manage your application portfolio, allowing you to scale and respond to business challenges and opportunities.
Our team of over 200 IT professionals currently manage over 250 applications, for more than 150 clients across 23 countries, all while exceeding our Service Level Agreements.